Ebook Refund Policy

We want you to receive the ebook you ordered and be able to read it.

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If you accidentally purchase the same ebook twice, receive an incorrect file, or have trouble downloading or opening your ebook, contact fparkmediainc@gmail.com within 14 days of purchase. Include your order number and a description of the problem.

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For technical problems, we will first help you access the correct file, including directing you to BookFunnel's download support. If we cannot resolve the problem, we will refund the affected ebook. Accidental duplicate purchases are eligible for a refund of the duplicate charge. If an incorrect file cannot be replaced with the correct ebook, we will refund that purchase.

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Other refund requests are considered individually. This is not an unconditional satisfaction or change-of-mind guarantee. Approved refunds are issued to the original payment method; the time taken to appear depends on your payment provider.

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​The 14-day window describes our voluntary support-and-refund policy. Nothing in this policy limits rights or remedies you have under applicable consumer law.